Front Desk Administrator (Part-Time)

Fairwinds– Nantucket’s Behavioral Health Center is seeking a dedicated and organized Front Desk Administrator to join our team. This part-time, year-round position offers an opportunity to contribute to a vital Behavioral Health Services on Nantucket. This position will start at per diem $25/hr. The role involves providing front desk support, maintaining a welcoming environment, and facilitating client interactions while ensuring exceptional customer service.

Key responsibilities may include:

·     Answering phone calls and text messages

·     Checking clients in and out of appointments

·     Processing payments

·     Scanning and uploading documents

·     Scheduling clients for appointments

·     Assisting clients wanting to enroll in services

·     Ensure that the waiting area is neat and tidy

·     Maintaining client confidentiality

·     Other tasks as needed

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Key Competencies:

·     Ability to communicate effectively with professionals, clients, and families from diverse backgrounds

·     Ability to multi-task and manage time effectively.

·     Strong presentation, communication, and collaboration skills.

·     Computer literacy

·     Attention to detail

·     Ability to engage positively with diverse audiences and maintain client confidentiality.

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Qualifications:

·     Strong interpersonal and communication skills (both oral and written).

·     Highly organized and motivated with a focus on customer service.

·     Fluency in Spanish and/or Portuguese is a plus.

·     Will need to be available to work evenings and weekends

·     Prior experience in a similar role is preferred.

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To Apply:

For more information about this exciting opportunity and to submit your application, please forward your contact information, a cover letter, and your resume to info@fairwindscenter.org.